SHOPPING GUIDE
SHOPPING GUIDE
PRICING
- All transactions are processed in Australian Dollars (AUD).
- Prices are subject to change without prior notice due to market fluctuations.
PAYMENT OPTIONS
We accept the following payment methods:
✅ American Express, Visa, MasterCard
✅ PayPal, Google Pay, Shop Pay
✅ Bank Transfer (available upon request)
DELIVERY SERVICE
- We ship to 100+ countries via Australia Post (AusPost).
- The shipping courier is automatically selected and cannot be chosen by the customer.
- Domestic shipping is handled by AusPost or CouriersPlease.
CANCELLATION & ORDER CHANGES
- Once an order is placed, it cannot be changed or canceled.
- If a change or cancellation is required due to unforeseen circumstances, a 4% handling fee will be applied to the total order amount.
DUTIES & TAXES
- Import duties and taxes are the responsibility of the recipient. These charges are determined by your country's customs regulations.
- We are not responsible for customs charges or delays, as policies vary by country.
- For inquiries about customs duties, please contact your local customs office.
RETURN POLICY
All sales are final. We do not accept returns due to personal preference. Before purchasing, please:
- Carefully read the product description.
- Review all images and measurements.
- Be aware that colors may appear different depending on your device’s display settings (especially beige and yellow tones).
📌 If you receive the wrong item, you may request a return only if the following conditions are met:
✔ The return tag is still attached.
✔ The item has not been kept for more than 2 days after delivery.
✔ The item has not been worn, washed, or altered in any way.
✔ All original accessories are included.
To request a return or report a faulty item, please contact us within 2 days of receiving your order at:
📧 vintagemuse121@gmail.com
SHIPPING POLICY
- All packages require a signature upon delivery.
- If you request shipping without a signature, the recipient assumes full responsibility for any lost or missing packages.
- If an item is returned due to failed delivery, the recipient must cover all additional re-shipping fees.
FINAL TERMS
Vintage Muse reserves the right of final interpretation on all policies.