SHOPPING GUIDE

SHOPPING GUIDE

PRICING

We accept only AUS Dollars. Prices may change due to sudden rise of market prices without prior notice.

PAYMENT OPTIONS

Available payment options are American Express, Visa, Master Card, PayPal, Google Pay, Shop Pay and more.
It is also possible to pay by bank transfer.

DELIVERY SERVICE

We ship to 100+ countries via Auspost (Australia Post). The shipping courier cannot be chosen by the customer.  Domestic shipping is handled by Auspost or CouriersPlease.

CANCELLATION/CHANGES

We do not accept any changes/cancellations after placing an order. In the case that changes need to be made to the order, or cancellation has to be made due to unforeseen reasons, a handling fee of 4% of your order total will be required.

DUTIES/TAXES

Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. We are not in charge or in control of these charges as customs policies vary by country. If you have any questions related to customs charges, we kindly ask you to contact your local customs office.

RETURN POLICY

We DO NOT accept any returns because of the customer’s personal preferences. All sales are final. Please make sure before purchase to read the product's description thoroughly, review images and double-check the measurements and condition. The color of items may look different according to the device you are using, especially for the colors beige and yellow. Feel free to contact our customer service anytime if you need additional information before purchasing.

If you receive an item different from the one you ordered, please send us an email to request a return after confirming the conditions below;

・The return tag is still attached.

The item has NOT been kept for more than 2 days after being delivered.

It has NOT been worn, washed or its condition has NOT been altered in any way.

It is NOT missing any accessories it came with.

To request a return or exchange of a faulty item, please contact us within 2 days after receiving your order through E-mail: vintagemuse121@gamil.com

We ship ALL packages with a signature required. If you request for a shipment without a signature required, the recipient will take responsibility for any missing packages. If the item cannot be delivered and is returned to us, the recipient will take responsibility for all additional re-shipping fees.

Vintage Muse reserves the right of final interpretation.