Each and every item that arrives in to our showroom is thoroughly vetted to ensure appropriate condition and also authenticity. We are proud to stand behind every item that we sell. Over 11 years that Vintage Muse Pty Ltd has been in business, we have built up a reputation of selling only authentic merchandise.

Here you can find answers to the most asked questions about Entrupy.

How does Entrupy work?

Entrupy uses artificial intelligence and machine learning algorithms to authenticate select luxury branded handbags and accessories. Entrupy customers submit microscopic images of logos, leathers, hardware, and materials via the Entrupy device and app where the algorithms will score the item as either authentic or unverified based on the images submitted.

How accurate are the results?
We are proud to say that our accuracy rating is 99.1% but even better is we back every certificate we produce with a financial guarantee. What that means is that If we get it wrong, we will buy that item from you covering your financial loss. 

 

What happens if Entrupy issues an incorrect result?
We stand behind every certificate produced within the Entrupy app and back each one with a financial guarantee. What that means is if we get it wrong, we will cover your financial loss. To learn more, click here.

Here you can find answers to the most asked questions about Entrupy.

How does Entrupy work?

Entrupy uses artificial intelligence and machine learning algorithms to authenticate select luxury branded handbags and accessories. Entrupy customers submit microscopic images of logos, leathers, hardware, and materials via the Entrupy device and app where the algorithms will score the item as either authentic or unverified based on the images submitted.

How accurate are the results?
We are proud to say that our accuracy rating is 99.1% but even better is we back every certificate we produce with a financial guarantee. What that means is that If we get it wrong, we will buy that item from you covering your financial loss. 

Which brands can you authenticate?
We currently support the top 15 luxury brands which you can find here, with plans to offer support to new brands and categories in the future.

Can you authenticate an item for me if I send you photos?
Unfortunately no, we do not authenticate by photos but if you are in need of an authentication, we have a worldwide network of Entrupy Verified Businesses in which you can bring your item(s) in for an Entrupy authentication. Please click here to find a retailer close to you.

 

 

What happens if Entrupy issues an incorrect result?
We stand behind every certificate produced within the Entrupy app and back each one with a financial guarantee. What that means is if we get it wrong, we will cover your financial loss. To learn more, click here.

 

Are people looking at the images and making a determination if an item is authentic or not? 
Yes and No. Yes, our support team is monitoring submissions to verify that the algorithms are scoring correctly but no, we are not authenticating by the photos submitted through the Entrupy device.